Surcharges List

Your Freight Agent Surcharges

Re-Delivery Fee / Futile Delivery fee
Applicable when the receiver is not available on the first delivery attempt and a redelivery / depot collection occurs.
Carrier Charge
Couriers Please Not Applicable
Fastway 2 delivery attempts included. 3rd attempt Payable online via Fastway website $5.50
Startrack Calculated per kilo (miniumn $20)
Allied Express Calculated per kilo
Toll Priority $29.00
Toll Ipec $32.00
Toll NQX TBA
TNT Domestic $22
YFA Domestic Calculated per kilo
TNT International $22
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Residential Pick Up Fee
Built in when you tick RESIDENTIAL on the quote calculator. Should you incorrectly declare at the time of quoting; this fee will be imposed.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Not Applicable
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec Not Applicable
Toll NQX Not Applicable
TNT Domestic $5
YFA Domestic Not Applicable
TNT International $5
BFO Not Applicable
BFI Not Applicable
YFA International $5
Sea Freight $5
Door to Airport $5

Residential Delivery Fee
Built in when you tick RESIDENTIAL on the quote calculator. Should you incorrectly declare at the time of quoting; this fee will be imposed.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Not Applicable
Allied Express >22kg $15.50 – dead weight or cubic weight
Allied Express 23-55kg $21.00 – dead weight or cubic weight
Allied Express 56-90kg $48.50 – dead weight or cubic weight
Allied Express 91kg + $92.50 – dead weight or cubic weight
Toll Priority Not Applicable
Toll Ipec Not Applicable
Toll NQX Not Applicable
TNT Domestic $5
YFA Domestic Calculated per kilo
TNT International $5
BFO $10
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Oversize Fee
Applicable when a shipment exceeds the carriers general limitations
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Not Applicable
Allied Express Calculated per kg
Toll Priority Calculated per kg
Toll Ipec Not Applicable
Toll NQX Calculated per kg
TNT Domestic Calculated per kg
YFA Domestic Calculated per kilo
TNT International Calculated per kg
BFO Not Applicable
BFI $46.00
YFA International Calculated per kg
Sea Freight Calculated per kg
Door to Airport Calculated per kg

Customs fees, duties & taxes
Due to the fact that CUSTOMS are a government authority we do not quote their fees on their behalf. We are not a customs agent. Duties rate will depend on the type of items being imported. You can check this by contacting CUSTOMS in the destination country. This rate is at the discretion of customs and we are not allowed to quote this as these charges vary for every shipment.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Not Applicable
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec Not Applicable
Toll NQX Not Applicable
TNT Domestic Not Applicable
TNT International^
BFO^
BFI^
YFA International^
Sea Freight^
Door to Airport^
^ ALL INTERNATIONAL SERVICES: Government taxes, duties, destination fees and customs fees are not included in our shipping prices and are payable directly by the customer to the Government authority if applicable. The customer will be notified directly if any payment is required.

Re-Direction Fee
Applicable when any party instructs the carrier to deliver the goods to an alternate address than the one on the consignment note.
Carrier Charge
Couriers Please Calculated per kg
Fastway Calculated per kg
Startrack Calculated per kg
Allied Express Calculated per kg
Toll Priority Calculated per kg
Toll Ipec Calculated per kg
Toll NQX Calculated per kg
TNT Domestic Calculated per kg
YFA Domestic Calculated per kilo
TNT International Calculated per kg
BFO Calculated per kg
BFI Calculated per kg
YFA International Calculated per kg
Sea Freight Calculated per kg
Door to Airport Calculated per kg

Return to Sender (RTS) Fee
Applicable when either the receiver refuses delivery, the goods are undeliverable, or either party relating to the booking requests a RETURN TO SENDER.
Carrier Charge
Couriers Please Calculated per kg
Fastway Calculated per kg
Startrack Calculated per kg
Allied Express Calculated per kg
Toll Priority Calculated per kg
Toll Ipec Calculated per kg
Toll NQX Calculated per kg
TNT Domestic Calculated per kg
YFA Domestic Calculated per kilo
TNT International Calculated per kg
BFO Calculated per kg
BFI Calculated per kg
YFA International Calculated per kg
Sea Freight Calculated per kg
Door to Airport Calculated per kg

Tailgate Fee
Applicable when any item over 30kg* does not have a forklift / assistance available at the collection / delivery point. Due to OH&S laws drivers can only lift 30kg* unassisted. For goods 30kg*-50kg assistance is required. If no assistance is available any item over 30kg* requires a tailgate which is at an additional cost.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack TBA
Allied Express $65 each end
Toll Priority TBA
Toll Ipec $85 each end
Toll NQX TBA
TNT Domestic TBA
YFA Domestic $85 each end * max driver can lift is 25kg
TNT International TBA
BFO TBA
BFI TBA
YFA International Not Applicable
Sea Freight TBA
Door to Airport TBA

Futile Pick Up Fee
Applicable when the goods are not ready / no one is available for collection. Applicable for each collection attempt.
Carrier Charge
Couriers Please $25
Fastway $25
Startrack $25
Allied Express $25
Toll Priority $25
Toll Ipec $25
Toll NQX TBA
TNT Domestic $25
YFA Domestic $65 – $142 depending on size
TNT International $25
BFO Not Applicable
BFI Not Applicable
YFA International $25
Sea Freight $25
Door to Airport $25

Manual Consignment Fee
Applicable when our system generated consignment notes (emailed to sender) are not used. A manual consignment note is a consignment note provided by the driver and filled in by the sender.
Carrier Charge
Couriers Please $25
Fastway $25
Startrack $25
Allied Express $25
Toll Priority $25
Toll Ipec $25
Toll NQX $25
TNT Domestic $25
YFA Domestic $35
TNT International $25
BFO $25
BFI $25
YFA International $25
Sea Freight $25
Door to Airport $25

Alteration Fee / Address Correction Fee
When any details of a shipment are to be corrected by YFA.
Carrier Charge
Couriers Please $25
Fastway $25
Startrack $25
Allied Express $25
Toll Priority $25
Toll Ipec $25
Toll NQX $25
TNT Domestic $25
YFA Domestic $25
TNT International $25
BFO $25
BFI $25
YFA International $25
Sea Freight $25
Door to Airport $25

Loading Time Fee
Applicable when drivers are required to wait at the collection / delivery point or if loading / unloading exceeded 10 minutes.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack TBA
Allied Express TBA
Toll Priority Not Applicable
Toll Ipec TBA
Toll NQX TBA
TNT Domestic TBA
YFA Domestic TBA
TNT International TBA
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Remote Area / Extended Delvery Area Fee
Additional fees imposed by carriers for shipments to remote / rural locations. Please check with our team prior to booking if you are sending to / from a remote / regional location.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack TBA
Allied Express Calculated per kg
Toll Priority Calculated per kg
Toll Ipec Calculated per kg
Toll NQX Calculated per kg
TNT Domestic $40
YFA Domestic Calculated per kg
TNT International $40
BFO $38 or per kg
BFI $40 or per kg
YFA International TBA
Sea Freight Not Applicable
Door to Airport Not Applicable

PO Box Delivery Fee
Applicable when delivering to a PO box / Post Office Box.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack $15
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec Not Applicable
Toll NQX Not Applicable
TNT Domestic Not Applicable
YFA Domestic Not Applicable
TNT International Not Applicable
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Carded Freight Fee
Applicable when the driver cannot deliver goods and a card is left to organise re-delivery
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack $15
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec Not Applicable
Toll NQX Not Applicable
TNT Domestic Not Applicable
YFA Domestic Not Applicable
TNT International Not Applicable
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Return to Post Office Fee
When delivery is unsuccessful and the carrier takes goods to nearest Post Office for collection.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack $15
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec Not Applicable
Toll NQX Not Applicable
TNT Domestic Not Applicable
YFA Domestic Not Applicable
TNT International Not Applicable
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Goods not sent in Satchel Fee
Applicable when a satchel service is selected but goods are not sent in the carriers specific branded satchel. All satchel services must utilise the specific carriers satchel. If you do not have a satchel available please check with our team prior to shipping.
Carrier Charge
Couriers Please Calculated per kg
Fastway Calculated per kg
Startrack Calculated per kg
Allied Express Not Applicable
Toll Priority Calculated per kg
Toll Ipec Not Applicable
Toll NQX Not Applicable
TNT Domestic Not Applicable
YFA Domestic Not Applicable
TNT International Not Applicable
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

After Hours Delivery Fee
Applicable when delivery is required after standard business hours.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Not Applicable
Allied Express TBA
Toll Priority TBA
Toll Ipec TBA
Toll NQX TBA
TNT Domestic TBA
YFA Domestic TBA
TNT International TBA
BFO $40
BFI $70
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Dangerous Goods Fee
Applicable when sending dangerous items. Please refer to https://yourfreightagent.com.au/prohibited-restricted-items/
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Calculated per kg
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec Calculated per kg
Toll NQX Calculated per kg
TNT Domestic $96
YFA Domestic TBA
TNT International TBA
BFO TBA
BFI TBA
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Hand Unload Fee
Applicable when the driver needs to hand unload goods over 25kg without assistance. This can also be applied if there are many boxes to be unloaded at a single delivery point.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack TBA
Allied Express TBA
Toll Priority Not Applicable
Toll Ipec TBA
Toll NQX TBA
TNT Domestic TBA
YFA Domestic $44 per $15 Minutes
TNT International TBA
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Two Person Delivery Fee
Applicable when goods exceed 30kg and there is no assistance at the delivery point. 2 drivers are required to unload the goods.
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack TBA
Allied Express TBA
Toll Priority Not Applicable
Toll Ipec TBA
Toll NQX TBA
TNT Domestic TBA
YFA Domestic TBA
TNT International TBA
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Phone Call Prior to Delivery Fee
Applicable when the receiver requires phone call prior to delivery.
Carrier Charge
Couriers Please Not Available
Fastway Not Available
Startrack Not Available
Allied Express $5
Toll Priority Not Available
Toll Ipec Not Available
Toll NQX Not Available
TNT Domestic Not Available
YFA Domestic TBA
TNT International Not Available
BFO Not Available
BFI Not Available
YFA International Not Available
Sea Freight Not Available
Door to Airport Not Available

Pallestised Freight / Packaging Fee
Applicable when goods need to be re-packed or packaged onto a pallet for transport
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack TBA
Allied Express $30
Toll Priority Not Applicable
Toll Ipec $50
Toll NQX TBA
TNT Domestic TBA
YFA Domestic TBA
TNT International TBA
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight $75
Door to Airport $75

Manually Handled Freight Fee (MHP fee)*
Fee will be charged per item on items which are not compatible with the carriers sortation system and require manual handling due to size*, weight**, fragility (including glass), poor packaging or unusual shape (including tubes, flat pack items and dangerous goods).

* Length <200mm or >1200mm and/or
Width <100mm or >600mm and/or
Height <15mm or >800mm and/or
Diagonal Length >1200mm

**Weight <250g or >30kg

*** A MHP fee will be charged for an item in addition to any other applicable surcharge for the consignment, including oversize surcharge and Dangerous Goods’ surcharge.

Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Not Applicable
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec $10 *
Toll NQX Not Applicable
TNT Domestic $12.55 per item
YFA Domestic TBA
TNT International Not Applicable
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

Palletising Freight
Applicable when goods need to be re-packed onto a pallet for transport
Carrier Charge
Couriers Please Not Applicable
Fastway Not Applicable
Startrack Not Applicable
Allied Express Not Applicable
Toll Priority Not Applicable
Toll Ipec $10 *
Toll NQX Not Applicable
TNT Domestic Not Applicable
YFA Domestic TBA
TNT Internatio3nal Not Applicable
BFO Not Applicable
BFI Not Applicable
YFA International Not Applicable
Sea Freight Not Applicable
Door to Airport Not Applicable

*A charge of $12.55 per consignment will apply to freight unable to be processed through our automated handing system. Includes but not limited to flat packs, poster tubes, non-cartonised items and items with a single dimension greater than 1.2metres.

All fees and surcharges are mirroring that of the carriers fees and surcharges and are subject to change without notice

All fees and surcharges can be charged to your credit card after delivery.

Please refer to http://yourfreightagent.com.au/terms-and-conditions/