Testimonials

We love our customers, and pride ourselves on offering amazing service when ever we can. We understand freight can be tricky, with our combined 40+ years of experience we believe we are in a great position to assist all our customers with their freight needs however large or small.

Below are a few kind words from some of our customers, we look forward to working with you as well and seeing how we can help make your freight simple, fast, convenient, low-cost & reliable.

Shulamit– Sustainable Hobby Farm

“Excellent in all respect- cheapest prices, easy to use website, and best of all and most important… friendly helpful customer service; businesses are always busy, and at Your Freight Agent they go out of their way to help and assist whenever needed. Hope you stay this way, and not let pride from success make you change your attitude, that is the only way to succeed, Thank you.”

Stephen – Automotive parts

“I initially chose to deal with Your Freight Agent as a result of the excellent quote calculator and the discounted pricing offered from their bulk purchasing power. After several months of using the service I found that the real value was actually in the excellent customer service that was provided. This was especially important to resolve problems with the carriers, as they invariably occur, and I found the customer service of Your Freight Agent was much more effective than dealing directly”

Gareth Talamini – Extend Training

“Extend Training delivers technical training in electrical equipment for explosive atmospheres throughout Australia and internationally, so we ship our equipment all over the world, often on short delivery timeframes. It’s critical for us that our gear arrives on time to the training venue so we can deliver the best possible training experience for our customers, so Your Freight Agent’s online booking system is great – it lets us organise a shipment any time of the day or night (handy when we’re in different time zones) with our choice of carrier, without needing to have multiple accounts all over the place. And if there’s a problem with a pickup or a delivery, a phone call to Your Freight Agent is all that’s required to get it sorted – the follow up service is awesome! We’ve been using Your Freight Agent for a year now and have achieved every delivery deadline, while saving money! Thanks Your Freight Agent!”

Pete – WordPress Store – eCommerce Integration

“Got recommended YFA when we where looking for an integrated freight solution for our online parts store for Page Bros RV. The integration process was smooth and when an issue did arise it was never a hassle to have it sorted then and there. The staff at YFA make you feel like your problem is a priority for them and nothing seem like too much trouble.”

Simon – eBay Seller – eBay integration

“I use them for my eBay store, to send bikes and parts to my buyers. Good visibility from my dashboard and tracking is up to date. Easy to book my jobs in with the file upload tool. So far so good! I have had some shipments where the courier said the package weighed more, but once I sent photos it was straightened out easily. Would recommend your freight agent for any business or eBay seller. thanks guys!”

Ricardo – Magento Store – eCommerce Integration

“Prior to using YFA’s eCommerce system, I would process all orders, manually which involved a lot of emailing back and forth with my potential customers and was forever providing customers with shipping quotes. After setting up a shopping cart on my website and linked into the YFA eCommerce system, now all my orders are created automatically including shipping quotes, and shipping labels ready for sending once the item is ready to go. It has saved so much time and allowed my business to work more efficiently as well as look professional.”

Kerry – Regular Dashboard

“We have been using Your Freight Agent now for 3 years to move our products around Australia. They have a number of freight providers they have agreements with which ensures that our transport is kept cost effective. They have an easy to use system and their customer support staff are very helpful. It means that I don’t have to deal directly with the freight companies when I have an issue. I would have no hesitation in recommending Your Freight Agent to other companies for their freight requirements domestically”

Sacha– Homewares Business

“Such an easy and effective system to use with real time information.
The customer service is fantastic. If I am doing a trickier freight shipment where there will be customs etc. involved they will always call me to talk through the process and I am always updated on the process of where the freight is at any given time.”