APPLICABLE ONLY TO AIR CARGO SHIPMENTS – DOMESTIC AIRFREIGHT & INTERNATIONAL AIRFREIGHT
Does not apply to road freight
All information is offered as a guide only and you must always check with customs prior to sending any international goods for current regulations, charges, and processes.
*SHIPMENTS TO INDIA – Please see the guidelines at the bottom of this page *
Please read carefully and DO NOT pack any of these items into parcels being sent via Your Freight Agent online booking system. If prohibited or restricted items are found in any of the parcels, penalties may be imposed and possibly imprisonment.
All of the items listed below are strictly prohibited from shipment and must never be shipped through our services. Failure to abide with this demand may result in your being prosecuted by the relevant authorities and imprisonment and/or severe fines may arise. In no case will the available insurances cover any of the prohibited items listed below.
BATTERIES OF EVERY DESCRIPTION*
All living animals and/or creatures of every description
Human or animal remains or ashes
Illegal goods (contraband)
Firearms, weapons or any item than could be used as a weapon, explosive devices, ammunition, or any parts hereof
Imitation (replica) or toy firearms
Dangerous Goods of every description
Engines, generators, and gear boxes
Food products of every description (whether perishable or not perishable)
Perishable goods such as, but without limitation, pharmaceutical products
Lithium batteries or products containing such batteries.
Alcoholic beverages of every description
Furs and/or ivory or items made here from
Tobacco and tobacco products of every description
Fine Art. “Fine Art” means paintings, etchings, pictures, tapestries and other bona fide works of art, valuable rugs, statuary, marbles, bronzes, rare books, antique silver, manuscripts, porcelains, rare glass and bric-a-brac, collections of books, mixed periodicals, photographs, slides, clippings and other articles of a similar nature including furnishings.
Deeds and/or securities and/or treasury notes and/or any other cash equivalents and/or tickets and/or vouchers and/or stamps and/or duty stamps and the like.
Designs and/or patterns and/or plans and/or manuscripts and all other documents.
Jewellery and/or watches of every description
Money and/or coins of every description.
Precious Metals. “Precious Metals” means silver, gold, platinum, palladium, iridium, osmium, rhodium, and ruthenium.
Precious Stones. “Precious Stones” means diamonds, emeralds, rubies and sapphires.
Semi-precious Stones. “Semi-precious Stones” means amethyst, aquamarine, aventurine, carnelian, garnet, lapis lazuli, opal, pearls, rose quartz, topaz and tourmaline
* Some services may allow batteries however this must be checked with out team prior to booking as there are strict packaging guidelines and service limitations.
* We will not accept any materials and products that may be dangerous or hazardous to handling staff
* We will not carry any substances classified as dangerous in the latest edition of the IATA publication
What are dangerous goods
Dangerous Goods are articles or substances which are capable of posing a significant risk to health, safety or to property when transported by air.
A glance in the garden shed or under the kitchen sink will reveal a wide array of things which are potentially Dangerous Goods. A few examples of the more common types of items would include pesticides, petrol, acids, aerosols and bleaches etc. You may feel comfortable storing these items in your home or transporting them in your car on the way home from the shop because you know where they are and the risks associated with them in that situation. You take precautions such as putting them in a high cupboard or a locked shed, as you dread the thought of someone swallowing or mishandling them. However, move them into the unfamiliar environment of an aircraft flying high above the earth where they may be subject to severe atmospheric pressure and temperature variations as well as vibrations and many items behave in an unpredictable manner.
Everyday things which were never meant to fly
Lawn mower Cans Matches
Camping fuel containers (in almost all cases, these cannot be carried. You will have to settle for buying fuel at your destination)
Surfboard repair kits (the resin in these kits is highly flammable)
Corrosives such as acids, alkalis and mercury.
Security attached cases incorporating explosives and dye cartridges are forbidden
Machines with petrol powered engines (lawn mowers, whipper snippers, chain saws). These are not permitted as passenger’s checked or carry-on baggage.
Fireworks, signal flares, sparklers or explosives (these are generally forbidden and in fact most Australian states require permits for the possession of fireworks)
Fuel, paints, lighter refills, matches
Drain cleaners and solvents
Spray cans, butane fuel, scuba tanks, propane tanks, CO2 cartridges
Self inflating life vests
Ammunition, gunpowder, mace, tear gas or pepper sprays are generally forbidden
Dry ice, gasoline powered tools, wet cell batteries and camping gear with fuel.
Non-radioactive medicinal or toilet articles (including aerosols) such as hairsprays, perfumes, colognes and medicines containing alcohol.
Consumer Electronic Devices containing Lithium metal or Lithium ion cells or batteries such as watches, calculating machines, cameras, cellular phones, laptop computers, camcorders etc.
Lithium or lithium ion batteries – We do not send Any items containing batteries, these will be removed & penalties may apply
Christmas Crackers, bon bons – unassembled – construct your own
This information has been provided by the Australian Government, Department of Infrastructure and Transport
SHIPMENTS TO INDIA
All information is offered as a guide only and you must always check with customs prior to sending any international goods for current regulations, charges, and processes.
Only DHL can ship PERSONAL ITREMS / GIFTS into India.
All non-document imports into India need consignee (Cnee) KYC & Power Of Attorney (POA). The Cnee name & address on KYC document must match with waybill/Invoice. Cnee to use www.dhlindia-kyc.com
Sender and receiver must be listed as the same person, and be the owner of the goods in India.
Please note in some cases a personal customs broker is required to clear your goods from customs. YFA have no control over this and should this be required from customs, your receiver will need to organise this service, which may come at an additional costs not included in your freight price quoted.
Taking extra time preparing shipments to India is the best way to ensure they are imported successfully with minimum time and attention required post-dispatch.
Indian customs is strict with even the simplest mistake and therefore attention to detail and communication with the Indian receiver are vital to ensure the shipment documents are prepared correctly.
Mandatory Documentation for consignee
KYC and Authorization to be uploaded on the Link -https://www.dhlindia-kyc.com/
Non-Individual must provide valid Import Export Code + GSTIN (Tax Id) + License + Authorized Dealer Code
PERSONAL BAGGAGE for clearance under import duty allowance rules expects presence of the Consignee at the Airport with original passport during examination and it takes extra 3 days, if paperwork is in order. Shipper should be same as Consignee on airway bill, Invoice, passport and visa. Waybill must have valid consignee phone no. & email ID to contact in India and Description on waybill should prefix the contents with, “Unaccompanied Baggage”. Only used personal articles of traveller like books, cosmetics, shoes, clothes will be cleared duty free and others will attract duty. Airport Public Warehouse charges and demurrage, if any are payable. DHL origin must intimate above to customer and scan consignee passport with pages bearing name, address, photo and visa. The unaccompanied baggage should be in the possession abroad of the passenger and shall be dispatched within one month of his arrival in India or within such further period as the Deputy/Assistant Commissioner of Customs may allow. Please check – https://www.cbic.gov.in/resources/htdocs-cbec/guide_for_travellers/GUIDE_FOR_TRAVELLERS_v5.pdf
All non-document imports into India need consignee (Cnee) KYC & Power Of Attorney (POA). The Cnee name & address on KYC document must match with waybill/Invoice. Cnee to use www.dhlindia-kyc.com to upload KYC & POA. KYC gap/Failure will result in Shipment (Shpt) not being cleared with no option for service recovery. All Imports attract duty. Duty exemption, if any, will need specific duty exemption notification of IN Customs. Cnee should have a valid Import Export Code No. (IEC), exemption only for import by individuals for personal use. Used/refurbished goods are restricted. Gap in Description, value, content, address or multiple pin codes being provided will result in destruction of goods. Compliance to IN laws is shipper & Cnee responsibility only. Shipper executed Invoice in English is acceptable, no handwritten or in foreign language.
Gifts shipped to India will incur duties & taxes irrespective of value. Min duty rate 77.280% & +150% for alcohol. Book gift under DDP. 2) Duty assessment will be on CIF value / value assessed by Customs. 3) Free Of Charge (FOC) Samples also attract duty except for bonafide samples with correct CIF value being less than INR 10000. 4) Post receipt if all documents from Cnee, Formal import clearance takes additional 2-3 working days for clearance & 7-10 working days if NOC involved. 5) Formal/ NOC clearance attract special clearance charges 6) If Shipper & Cnee are same/ related, additional paperwork and Cnee presence during clearance process is required. 7) Redirection/Consignee Collection (CC) is not supported for Customs cleared shipments 8) Service recovery Return To Origin of Customs cleared goods will not be done.
Suggested pre-shipment checklist
Following these steps prior to sending a shipment to India is the best way to avoid the most common clearance barriers we see:
1. Contact Indian receiver to ensure the receiver name and address on the shipping documents matches the KYC documents that they can provide. A list of acceptable documents are found at:
2. Ensure that the correct email address and phone number for the receiver are on the shipping documents so they can provide their KYC documents and complete the e-Power of Attorney that is required for all imports into India
3. Ensure that commercial invoices contain sufficient details including:
– Detailed description of the goods (including type, brand or model number if available)
– Itemised value breakdown per item in the shipment
– Freight cost as Indian customs use the CIF (Cost of Insurance and Freight) duty and taxes valuation method and is calculated on a scale if not stipulated on the invoice
4. When valuing goods for the invoice, ensure that market value of these goods is used even if sent as a gift or sample as goods seen as undervalued by customs will be held for a value query
5. Ensure the receiver is ready, willing and able to provide or apply for any license or certificate that will be required for some commodities to import such as certain foodstuffs, chemicals or mobile phones or other electric devices (refer to the Compulsory Compliance Requirement document provided)
6. Have a plan in place and personnel ready to respond on both sides if a query is raised by customs as there is a strict clearance deadline of 30 days from arrival before the shipment is taken into the customs warehouse.
Customs and Partnering Government Agency queries Customs and other government agencies have broad powers to raise a query on any import.
Additional information may be required from both sides so it is important that any request is actioned quickly to give the Indian receiver the most amount of time to overcome the query and prevent the shipment entering abandonment. These queries can include:
The Special Value Branch of customs is empowered to investigate the value of the goods and subject them to revaluation. Usually proof of a financial transaction (such as a bank transaction or purchase order) is required to overcome this query and have customs accept the value on the invoice. If no financial transaction took place for whatever reason, the receiver must submit a value declaration asking for the goods to be appraised by customs. This can result in the Special Value Branch enhancing the value of the goods to the value they believe to be true based on their value database. This value enhancement cannot be appealed without actual evidence of monies paid and any duties and taxes are then charged on this new value.
Partnering Government Agencies such as the Indian Department of Telecommunications (DOT), Food Safety Standards Authority of India (FSSAI), Bureau of Indian Standards (BIS), Wireless Planning Commission (WPC) and others have separate jurisdiction to customs depending on the goods being imported. It is the obligation of the receiver in India to contact the relevant government agency to get their approval. Please refer to the Compulsory Compliance Requirement document provided or reach out to AUSTRADE or the relevant Indian government agency directly for further clarification on any requirements.
No Objection Certificate:
Even if a certain type commodity does not require an import license or certificate, a NOC (Non Objection Certificate) can still be required from the applicable government agency if a query is raised to it by customs. This is to ensure this government agency has no objection to the import and must be obtained by the receiver by contacting the applicable agency directly with a detailed description of the goods.
A technical write up/end of use clarification:
This can be requested by customs if the description or use of the goods is not clear. It can include any product literature or catalogue that explains what the goods are and what their end use is. If this kind of documentation is not available, an end of use letter can be drafted by the receiver to the local customs office explaining the goods and what their end use/reason for import is.
If a change is required to an invoice such as for the value, name mismatching with KYC documents or if it is otherwise deemed insufficient by customs, a signed letter on company letterhead is required to be sent digitally to the customs office at the port of clearance for them to accept the amendment.
This can cause additional delays to clearance so it is important to ensure documents are prepared correctly the first time or the shipment may exceed the clearance deadline. DHL India will provide the address for the customs office if a letter is required
Clearance Deadline and customs abandonment
If a bill of entry is not submitted within 30 days of the shipment arriving in India, section 48 of the Customs Act holds that the goods will then be moved from DHL’s customs bond into the customs abandonment warehouse. After this time, there is then additional paperwork required from the receiving end and a customs fine of at least 1000INR will be levied to return the goods to active clearance.
A request to return a shipment to active clearance can take a considerable time as it is subject to the workload of customs and their approval is not guaranteed so it is therefore vital that all efforts are taken within the first 30 days of arrival to have the goods cleared.
If the request to return the shipment to active clearance is not received and approved within 90 days of the shipments arrival, it will be fully surrendered to customs for either auction or destruction.
Prohibition of “E-Cigarette / E-Hookah” in India. The ban also covers Production, Manufacturing, Import or Export, Transport, Sale, Distribution and Storage of E-Cigarettes/ E-Hookah”. The violation of ban will invite an imprisonment of up to one year for first time offenders, while repeat offenders can get up to three years. The e-hookah too stands banned,
Electronic Waste / Plastic Waste / Hazardous Waste including scrapes must not be shipped to India
Special note for Export from India.
Government of India has BANNED the export of Personal Protection Equipment including Clothing & mask used to protect the wearer from air borne particles or any respiratory masks or other personal protective clothing(Including Coveralls- class 2/3/4) & N95 masks. Goods classified under HS code 901850,901890,9020,392690,621790,630790 fall under the Banned list.
Health Supplement containing PABA (Para Amino Benzonic Acid) is prohibited for import into India.
Television : Import of Televisions (TV) into India is restricted vide DGFT Notification No22/2015-2020 dated 30 July 2020. If cnee provides Authorization from DGFT for clearance of TV, clearance will be initiated. Service recovery or RTO not available if authorization is not present. Shipment will be abandoned and Origin will be responsible for the compensation if any. PU to be done only if shipper provides documentary proof at origin that consignee has necessary authorization.
Special note for Export from India. Government of India has prohibited export of Personal Protection Equipment including Clothing & mask used to protect the wearer from air borne particles or any respiratory masks or other personal protective clothing(Including Coveralls- class 2/3/4) & N95 masks. Goods classified under HS code 901850,901890,9020,392690,621790,630790 fall under the prohibited list. Restriction not applicable for Surgical / Disposable Masks (2/3 Ply) & all gloves except NBR gloves.
Import of Drones, Unmanned Aerial Vehicle (UAV), Unmanned Aircraft System (UAS), Drone toys fall under restricted category of import into India. Consignee must share the import permissions before shipment pick up. In case of incorrect / incomplete description by the shipper if Customs identifies the contents to be Drones including toys /UAV/UAS the goods will be abandoned. The consignee as well as THE CARRIER will also have the risk severe action being taken by regulator apart from fines and penalties
All goods which are packed with solid wooden Packing Material should be treated and marked in accordance with the provisions of International Standards for Phytosanitary Measures (ISPM) No.15 or is accompanied by a phytos anitary certification with the treatment endorsed. Failure to comply will result in customs not clearing the goods, shipments maybe destroyed.
All shipments received into India need consignees KYC documents (Government recognized Identity and Address proof) to be presented to Customs during shipment clearance. Import clearance cannot start unless KYC documents and Authorization approvals are uploaded in www.dhlindia-kyc.com.
Indian Customs introduced changes in the area of Import clearance filing (bill of entry filing). This is effective 1st April 2017. Guide shipper to intimate Consignee in India to provide clearance related documents prior to shipment landing. Refer below note in regards to clearance charges.
As per Goods & Services Tax (GST) Act (Details on www.cbec.gov.in/htdocs-cbec/gst/index), Indian Importer/Exporter wishing to avail credit of GST from Govt. must have GSTIN (GST Identification Number) which is to be provided to the carrier before Import/Export of shipments. Bonafide “Samples” upto value INR 10000 have duty exemption. Shipments consigned from individuals to Individuals including Gifts will attract Customs Duty in addition to 28% GST on CIF value.
For Imports, consignee must provide GSTIN / PAN one time before Import Clearance. For individuals AADHAAR, PAN or Passport is acceptable.
After Customs Clearance, WPX shipment can be RTO only if original consignee approves to be the shipper and provides necessary export clearance information/paperwork as required. The process takes several days and is subject to Customs approval.
Consignee must ensure Import clearance document is filed in Customs within the same day of shipment landing in India or earlier. Delays will result in Customs imposing “late presentation charges” on consignee. Charges are INR 5000/day (Approx. EUR 70/day) for first 3 days, post which INR 10000/day (Approx. EUR 140/day) for every subsequent day. Multi piece shipment not landing together in India may attract late presentation charges on consignee resulting in customer dissatisfaction.
The prevailing Import clearance charges of INR 2000/- + taxes will apply for WPX shipments under Formal, Cargo & special clearance category (EOU, SEZ, STPI, FTWZ, Import License & Schemes, NOC clearance, Repair & Return, Personnel Effects/ Unaccompanied baggage etc.)
Official Value Limit: Unlimited
Values Up To USD0.00 No additional delay. null
Values Up To USD1600.00 Additional delay 0 – 24 hours(s). Additional delay 1 Day. All bonafide gifts and samples duty free.
Values Up To Unlimited Additional delay 24 – 48 hours(s). :2 days delay. Formal Clearance: Shpts may be handed over to cnee broker upon payment of (INR 2300 + GST INR 414). If Clr by CARRIER, cnee must provide authorization & Ppwk.
Advisory Value Limit: 1344.086
Duty Handling fee for duty funding on customer’s behalf: INR 500 or 2.5% of duty whichever is higher. Storage Fees for storage in bond beyond 3 days: INR 500 or INR 4.45/kg/day whichever is higher.1st 3 days no charges. Shpt Redirect for transfer from original address to different IATA code within IN: INR 45 per kg or INR. Storage fees towards storage of a shpt at SVC beyond 7 days- INR 500 or INR 4.45 a kg @ day whichever is higher.
Disclaimer: While we have made every attempt to ensure that the information contained herein has been obtained, produced and processed from sources believed to be reliable, no warranty, express or implied, is made regarding the accuracy, adequacy, completeness, legality, reliability or usefulness of such information.
All information contained herein is provided
on an “as is” basis. In no event will YOUR FREIGHT AGENT, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information contained herein or for any consequential, special or similar damages, even if advised of the
possibility of such damages.