Christmas and New Year Trading Hours

In line with the merriest season, Your Freight Agent’s office will be closed on the following dates over the Christmas and New Year period:

Friday 24/12/2021
YFA office closes at 1pm ACST (limited support until 5pm)

Monday 27/12/2021
Closed (No collection on this day)

Tuesday 28/12/2021
Closed (No collection on this day)

Wednesday 29/12/2021
Limited Support 9am – 5pm ACST

Thursday 30/12/2021
Limited Support 9am – 5pm ACST

Friday 31/12/2021
Limited Support 9am – 5pm ACST

Monday 3/01/2022
Closed (No collection on this day)

Tuesday 4/01/2022
Limited Support 9am – 5pm ACST

Wednesday 5/01/2022
Limited Support 9am – 5pm ACST

Thursday 6/01/2022
Limited Support 9am – 5pm ACST

Friday 7/01/2022
Limited Support 9am – 5pm ACST

Monday 10/01/2022
YFA Full Support Resumes

*Limited Support = Live Chat on www.yourfreightagent.com.au and email support support@yourfreightagent.com.au only 9am – 5pm ACST

During this time our team will be checking emails intermittently and will respond to all enquiries upon our return. For urgent assistance, please send an email to support@yourfreightagent.com.au, access our live chat support team via our website, or you may contact the couriers directly for your shipping queries. Please keep in mind though that most carriers are closed for periods over Christmas as well.

Please be advised that bookings can still be made continuously on our website at www.yourfreightagent.com.au.

As we head into the busiest time of the year, sending packages may take longer than the usual transit time. While we do our very best to ensure your packages arrive in time for Christmas, please remember that the peak season can cause delays. We urge you to send shipments well in advance and contact our team for any time-critical deliveries.

Your Freight Agent team wishes everyone a joyful and prosperous Christmas. Thank you for doing business with us and we look forward to working with you again in 2022!

Christmas Ball balls copy