Christmas and New Year Trading Hours

In line with the merriest season, Your Freight Agent’s office will be closed on the following dates over the Christmas and New Year period:


Tuesday 24/12/19 – Limited Support
Wednesday 25/12/19 – Closed
Thursday 26/12/19 – Closed
Friday 27/12/19 – Limited Support
Monday 30/12/19 – Limited Support
Tuesday 31/12/19 – Limited Support
Wednesday 01/01/20 – Closed
Thursday 02/01/20 – Limited Support
Friday 03/01/20 – Limited Support
Monday 06/01/20 – Limited Support
Tuesday 07/01/20- Limited Support
Wednesday 08/01/20- Limited Support
Thursday 09/01/20- Limited Support
Friday 10/01/20- Limited Support

YFA Office will re-open as usual 9am ACST 13/1/20

*Limited Support = Website Live Chat and email support only 9am – 5pm ACST

During this time our team will be checking emails intermittently and will respond to all enquiries upon our return. For urgent assistance, please send an email to or you may contact the couriers directly for your shipping queries. Please keep in mind though that most carriers are closed for periods over Christmas as well.

Please be advised that bookings can still be made continuously on our website at

As we head into the busiest time of the year, sending packages may take longer than the usual transit time. While we do our very best to ensure your packages arrive in time for Christmas, please remember that the peak season can cause delays. We urge you to send shipments well in advance and contact our team for any time-critical deliveries.

Your Freight Agent team wishes everyone a joyful and prosperous Christmas. Thank you for doing business with us and we look forward to working with you again in 2020!

Christmas Ball balls copy

Christmas Ball balls copy